We are keeping the safety of everyone front of mind when creating these plans. Here are ways we are trying to keep everyone safe:
- Masks will be required for the foreseeable future at all CSO events. We understand that there are many opinions on mask-wearing, but we believe that if all musicians, staff, volunteers, and patrons wear a mask, this will be one of the safest ways to move forward. Masks should cover mouth AND nose, should be cloth-based, with at least two layers, and worn at all times while in the venue. Masks will be available upon request for patrons at performances, but we encourage everyone to bring their own. Please keep in mind that while musicians will also be wearing masks, wind players will not while they are performing. If you have a medical condition, according to ADA or the CDC, that prevents you from wearing a mask, please call our box office in advance so that we can discuss reasonable accommodations for you. For our outdoor performances, mask will be required until you have reached your designated seating area, but attendees may remove masks once seated. At least 6-feet of space must also be maintained between yourself and any other concertgoers not of your own household.
- Temperature checks MAY occur at performances using a no-touch thermometer. By attending, you agree that staff or volunteers may take your temperature to ensure you do not have a fever of 100.4 or above. Any patron with a temperature higher than that will not be allowed in the venue.
- Patrons should be able to answer NO to all pre-screening health questions as provided by the CDC, before attending any CSO live event, which are:
- Have you had contact with anyone that you know has been diagnosed with COVID-19?
- Contact is defined as being within 6 feet (2 meters) for more than 15 minutes with a person, or
having direct contact with infectious fluids from a person with confirmed COVID-19 (for example
being coughed or sneezed on).
- Have you had a positive COVID-19 test for active virus in the past 10 days?
- Do you have any of these symptoms that you cannot attribute to another condition?
- Fever or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- Recent onset of loss of taste or smell
- Sore throat
- Nausea or vomiting
- Venues and/or CSO staff will ensure all high touch surfaces are sanitized prior to each performance, including chairs, restrooms, etc. Most water fountains will be out of service, and concessions will more than likely not be offered at performances, so please feel free to bring your own bottled water (no other beverages will be allowed).
- Printed program books will not be available this season. Online program book content will be accessible beginning 48 hours prior to each concert on our website. Patrons can access this from their computers at home before or after the concert, or via their smart phones at performances. Details will be sent via email.
- Family groups can be seated together, but all non-group seating will maintain at least a 6-foot distance. Please do not move chairs that are set up in the venue, as they have been purposely set to maintain social distancing. In venues with fixed seating, please only sit where indicated. A volunteer will always be available to assist you with seating.
- Musicians will also be socially distanced, and will be set at a specific spacing away from the audience.
- Though we know many patrons like to chat with fellow patrons, staff, volunteers, musicians, etc., we ask that you keep your distance of 6 feet at all times. Do not crowd lobbies, restrooms, hallways, etc. Please always maintain a distance of 6 feet outside of your family group.
- Reservations will ensure that we get an accurate count for attendance, but also to be able to utilize contact tracing if someone in the venue is diagnosed with COVID-19.
- While the CSO will adhere to as many safety precautions as it can, we cannot prevent anyone from contracting COVID-19 at a CSO event. Patrons attend at their own risk.